Website Build & Managed Service Agreement

This agreement explains the website-build and managed website services provided by Millennium Innovation. The exact price and plan scope shown at checkout or confirmed in writing apply to that client.

What is included

The $149.99 launch fee reserves production after a private preview is approved. The Local Growth Launch includes one customized mobile-first website and two customized Google Review Stands. Customer Comeback is available as the Customer Comeback System for $99.99 or Protect 100 Customers for $299.99 during the founding offer. The client may use Millennium Connect free for Customer Comeback products. New website clients choose Website & Local Care at $49.99 monthly or Website & Growth Care at $79.99 monthly. The exact versioned order shown before payment controls. Earlier signed orders keep the package and price stated in their original locked order.

Service boundaries

New website launches include initial cleanup of one existing Google Business Profile after manager access and accurate client information are supplied: business details, categories, services, hours, website links, and client-supplied photos. Earlier orders are unchanged. Local Care includes a monthly profile check and up to two business-detail or supplied photo updates. Growth Care includes the following profile work, also available separately as Google Profile Care at $79.99 monthly for one profile: a monthly check and recommendations, up to four posts or business-detail updates, ten client-supplied photo uploads, ten review replies in the approved tone, and an activity summary each month. Unused monthly work does not roll over. Scope and billing must be confirmed before service starts. Clients keep profile ownership. New profile creation, verification support, appeals, additional locations, advertising management and ad spend are quoted separately. Google controls verification, publishing and rankings; no ranking, review or verification outcome is guaranteed.

Third-party fees such as domain registration, paid advertising, premium media, external software, or unusually large storage and usage are included only when the approved offer says so. Major redesigns, new commerce systems, or custom integrations may require a separate written quote. Availability of third-party services is subject to their terms and outages.

Optional customer texting

Customer texting is a separate optional add-on. The approved order states the monthly message allowance and price. Sending starts only after required sender, business, consent-flow, carrier, and provider approvals. Standard message allowances are measured in billable message segments; long messages, special characters, or media may use more than one segment. Sending pauses when the included allowance is reached unless the client approves a plan change. Phone-number, registration, carrier, or special-use fees outside the approved plan are disclosed before activation.

The client may message only recipients who have provided legally valid consent for the applicable message type. Purchased lists and unlawful, deceptive, or unsolicited campaigns are prohibited. Required sender identification, opt-out instructions, STOP and HELP handling, quiet hours, and suppression records must remain enabled. The client is responsible for the accuracy and legality of its audience and message content; Millennium may pause messaging to protect recipients or meet carrier and legal requirements.

Smart Products, shipping, and replacements

One-time Smart Product prices and any shipping charge are shown before checkout. Delivery is free in Tampa and within 30 miles when Millennium confirms the destination qualifies; otherwise standard shipping is $12.99. Applicable tax is calculated from the customer location when required. Millennium confirms the approved destination, completes programming and quality checks, and then adds carrier tracking. Report shipping damage or a material configuration defect within 14 days after delivery so we can inspect and, when appropriate, repair or replace the affected unit.

Client responsibilities

The client confirms that submitted business details, logos, images, offers, and other materials are accurate and that the client has permission to use them. The client must promptly report inaccurate or unlawful content.

Publishing and revisions

Previews are concepts until approved. Millennium Innovation performs requested final changes and publishes only after the launch checklist and required payment are confirmed. Client edits and submitted changes are reviewed before becoming public.

Billing

The approved build fee is charged once and managed service renews month to month through Stripe at the selected price. Any annual option or promotional savings must be shown in the locked order before payment. Failed or overdue payments may pause editing, lead delivery, or the public website after reasonable notice.

Ownership and portability

The client retains ownership of materials supplied by the client and any client-owned domain. Millennium Innovation retains its reusable platform, design systems, and software. On request after all balances are paid, we will provide a reasonable export of client-supplied content and assist with transferring a client-owned domain. The hosted platform and reusable source system are not transferred unless separately agreed in writing.

Acceptable use

The website may not be used for unlawful, deceptive, infringing, age-inappropriate, or harmful activity. The client is responsible for licenses and regulated-product compliance. AI-assisted features are subject to fair-use, safety, and spending limits.

Support

Questions may be sent to sai@millenniuminnovation.online or by phone at 727-238-4512.